Securitas Group

Securitas is a world-leading safety and security solutions partner that helps make your world a safer place. By leveraging technology in partnership with our clients, we offer a broad portfolio of value-enhancing services and solutions integrated across the security value chain – from on-site services to advanced monitoring, comprehensive risk prediction and advisory services.

With around 341 000 employees in 44 markets, our innovative, holistic approach with local and global expertise makes us a trusted business partner to many of the world’s best-known companies. Benefitting from almost nine decades of deep experience and guided by our values of integrity, vigilance, and helpfulness, we create sustainable value by helping our clients optimize their operations and protect what matters most - their people and assets.

Securitas has adopted a global strategy approach for the mid and long-term. This approach will deliver global IT solutions and platforms to further improve, streamline and optimize the cost of IT services across the business.

The Product Manager Integration Platform is a function within Securitas intelligent services (SIS). You are responsible for managing the product roadmap for integrations and its backlog, and to ensure that the roadmap and backlog represents the priorities of the business. The objectives of the role are to further mature the offering and contribute to rapid implementation and adoption of the solution while ensuring that the development resources are directed to the highest business value.

In addition, you are accountable for continuity and delivery performance of service operations, quality assurance and operational readiness. You manage service delivery vendors, and the team that provides support.

Key Responsibilities:

• Overall quality of backlog items.
• Ensure each User Story in the backlog describes the supposed business value.
• Participate in Global Business Product Owners’ prioritization work.
• The Demand-to-Production end-to-end process for converting business demands to deployed code.
• Determine the roadmap of the platform and initiate and drive the initiatives accordingly.
• Own the Service Description document, that describes the offering from Securitas IT to the business.
• Leading the Platform Core Team consisting of an Integration Architect, a Development Lead and other roles.
• Ensure 3rd party solution provider follows best practices and maintains service level agreements.
• Lead different streams of the solution, rectifying reliability issues, monitoring progress, tracking KPIs, and managing budgets.
• Develop problem management process and service improvement plans.
• Ensure business and technical parties are represented in the definition and evolution of services via the Business and IT Product Owners.
• Ensure AMS Vendor follows best practices and maintains service level agreements.

Key Deliverables:

• Demand prioritization.
• Service description document.
• Service status report.
• Service improvement plans.

Key Partnerships:

• IT Transformation Director – align on the overall status of the Platform, escalate any issues to the Director as necessary.
• Enterprise architecture – align on applicable architectural guiderails and principles.
• Integration Architect & Development lead – alignment on integration development and dependencies.
• IT Product Owners – align on the priorities for the backlog.
• Solution Architects – discuss priority conflicts, if necessary.
• Business Analyst – collaborate on product issues, performance and future strategy.

Requirements:

Technical Skills:

• Experience with integration platforms, middleware solutions, and enterprise service buses (ESBs).
• Experience from delivering integration services in a global environment.
• Experience of managing mission critical integration platforms with exceedingly high resilience requirements.
• Familiarity with cloud platforms such as Oracle and Azure for integration purposes.
• Knowledge of data formats and transformation (JSON, XML, CSV, etc.).
• Experience with authentication and security protocols (OAuth, JWT, SAML).
• Strong project and product management skills (product lifecycle management, IT services pricing).
• Strong analytical and financial skills.
• Strong project and product management skills.

Leadership & Soft skills

• Strong understanding of business needs, targets, and processes, as well as the technology opportunities to improve business and the platform.
• Leadership – Exhibit strong results orientation; change leadership; adaptability; ability to drive collaborative behaviour.
• Experience from a matrix organizations and virtual teams in a global setting.
• Communication skills – Exhibits strong skills in listening, spoken and written communication; ability to establish credibility, trust and influence.
• Drive to generate higher client value through the service/solution delivery.
• Good communication and interpersonal skills.
• Ability to make decisions and execute.
• Strong people management skills.
• Fluent in English.

What we offer:

At Securitas we believe in doing the right thing and doing it well. For our customers and our employees. Our employees come from all walks of life and bring with them a multitude of talents and perspectives. We aim for diverse representation throughout the company, and we are committed to equal pay, safe working conditions, gender balance and an inclusive work environment with a wide range of skills and development opportunities.

If it all sounds good to you, don’t hesitate to apply!