Are you ready to lead high-impact security technology projects across EMEA for one of the world’s leading Fortune 100 companies? We are looking for a dynamic Program Manager to join our team, dedicated to delivering excellence in service and security project execution. Embedded within a global client, you will be at the forefront of shaping innovative security solutions while driving collaboration and operational excellence.

This is more than a job – it’s an opportunity to lead a passionate, client-focused team and make a real difference for a global powerhouse. You’ll have the support of a dedicated client-facing Service Administrator and be part of a highly skilled, innovative team committed to achieving best-in-class outcomes.

What You’ll Do

Client Engagement and Relationship Building

• Serve as the main point of contact for the client, fostering trusted relationships with key stakeholders across the EMEA region.

• Act as a champion for client needs, ensuring alignment with their strategic goals and delivering exceptional outcomes.

• Conduct regular performance reviews, service-level discussions, and strategic updates with the client to maintain transparency and accountability.

Operational Delivery and Oversight

• Lead the delivery of security technology projects and services, ensuring consistent, high-quality execution.

• Standardize processes and align regional operations with global standards to deliver seamless service across borders.

• Collaborate with country teams to meet and exceed service level agreements (SLAs) while ensuring operational excellence.

Program and Project Leadership

• Drive the successful execution of complex, multi-region security technology projects, ensuring timelines, budgets, and quality expectations are met.

• Develop and monitor KPIs, using data-driven insights to continuously improve program outcomes.

• Lead cross-functional teams with clarity and direction, ensuring accountability and collaboration at every stage.

Driving Digital Transformation

• Lead the adoption and integration of digital tools to improve service delivery, reporting, and project management efficiency.

• Promote the use of platforms and technologies that enhance collaboration and provide real-time visibility into project progress and outcomes.

• Train and support teams to ensure effective utilization of digital tools, driving productivity and alignment across regions.

Innovation and Expertise

• Leverage cutting-edge security technologies and best practices to design and deliver solutions tailored to the client’s needs.

• Proactively identify areas for innovation and improvement, aligning services with emerging trends and industry benchmarks.

Issue Resolution and Escalation

• Proactively identify and resolve potential service delivery issues, maintaining a clear audit trail for accountability.

• Lead cross-border teams to address challenges efficiently and effectively, minimizing disruptions to the client.

What We’re Looking For

• Proven Leadership: Demonstrated ability to manage complex projects and multi-region accounts within a matrix organization.

• Client-Centric Approach: Strong relationship management skills, with experience delivering solutions for Fortune 100 clients.

• Technical Expertise: A solid understanding of security systems and technologies, with a passion for staying ahead of emerging trends.

• Operational Excellence: Proven ability to standardize processes and deliver seamless service across borders.

• Digital Transformation Champion: Experience in driving the adoption and integration of digital tools for operational and project management improvements.

• Collaborative Leadership: Strong communication and interpersonal skills to lead and motivate cross-functional teams.

Why Join Us?

• Be part of a dynamic, innovative team driving impactful solutions for a global industry leader.

• Take ownership of large-scale, high-visibility projects with significant growth opportunities.

• Collaborate with talented professionals across the EMEA region in a supportive, client-focused environment.

• Shape the future of security project delivery with access to cutting-edge tools, technologies, and strategies.

Your Impact

As a Program Manager embedded with a leading Fortune 100 company, you will be instrumental in driving operational excellence, fostering innovation, and delivering best-in-class solutions. Join us to lead the way in serving and growing global clients.

Ready to make your mark? Apply today!

Location: Czechia, UK, Luxembourg with occasional travel required across EMEA

Role: Remote in Country

Reports To: Global Program Director